CX 360 offers 360-degree customer experience for our clients (owners of built and natural assets, engineers, regulators, citizens) in a seamless web-based platform. Users can view and interact with complex engineering solutions in a simpler and sustainable fashion anytime-anywhere. Our customers use CX 360 for various types of engagement, such as public meetings, trainings, seminars, design thinking, project meetings, and others. Here is an example of a CX 360 public meeting : https://cx360.arcadis.com/v/QXw1LPK21L8
CX 360 offers a complete immersive experience with various basic and advanced features.
Currently, we offer following 3 solutions for our customers:
Security is very important to the CX 360 team. We are GDPR compliant and abide by US privacy standards.
This solution has two viewing options. A link can be configured to be accessible by all or it can be password protected. Our public meeting solution is accessible by everyone, whereas our project meetings, workshops, or seminars are typically password protected.
Please submit your enquiries or any questions you might have to our Request Form.
Upon completion, one of our CX 360 members will get in touch with you soon.
Please visit our solutions page in our CX 360 website. Our solutions page can be accessed by selecting the Solutions option from the link of menu options.
CX 360 is delivered by a team of qualified people who will help you design and implement CX 360. We will start by going through our visual scoping process where we will outline the 360 environment and specify which features will fit your needs. Upon completion of the visual scoping process, you will receive an estimated cost and schedule for your consideration. If you decide to continue with CX 360, we will pair you with a team member who will implement your visual scoping document.
Once your CX 360 platform goes live, you will receive monthly usage reports and technical support during the lifecycle of your CX 360 platform.
Yes, CX 360 can easily be accessed from desktop, tablets, and mobile devices from your web browsers, without needing to download any application.
CX 360 provides an easy to use enhanced user experience for your public meeting, project meeting, training, or conference. This experience increases public engagement by 10x when compared to the traditional methods for public engagement.